NABBERX — OPERATIONS HANDOVER CHECKLIST
Adapt this planning aid to your agreed project or service scope.
It does not establish an SLA, certification or guaranteed outcome.

[ ] Confirm the implemented scope and outstanding items.
[ ] Identify operational owners and vendor escalation contacts.
[ ] Review architecture/configuration documentation.
[ ] Record approved access responsibilities; transfer credentials through the agreed secure process.
[ ] Review monitoring responsibilities and alert escalation.
[ ] Define recurring maintenance and approved change windows.
[ ] Review backup responsibility and any scoped recovery validation.
[ ] Document user/support guidance and training needs.
[ ] Review test evidence, known issues and acceptance decisions.
[ ] Agree support coverage and review arrangements separately.
[ ] Assign dates/owners to unresolved actions.

Keep this checklist with your engagement documentation and approved records.