Inconsistent estate records
Incomplete asset and configuration records make dependency assessment and maintenance harder.
Infrastructure Management
Bring ownership and visibility to your infrastructure.
Servers, endpoints and networks need coordinated maintenance and clear accountability. Nabberx can help assess the infrastructure estate and organize scoped administration, lifecycle and monitoring activities.
Operating challenges01 02 03
Start with the work that needs attention.
Uncoordinated maintenance
Patch schedules and infrastructure changes need testing, approvals and an agreed rollback approach.
Limited operational visibility
Capacity trends and infrastructure alerts need defined review and escalation responsibilities.
Service areas
Build a practical scope for delivery.
Service areas below are a starting point for discussion. Activities, responsibilities and acceptance criteria are agreed for your environment before delivery.
Server and platform administration
Assess scoped server, operating-system and virtualization administration requirements.
End-user computing
Organize device provisioning, configuration, updates and operational support for supported endpoints.
Monitoring and health reviews
Define what should be monitored, which alerts matter and who reviews or escalates them.
Patch and maintenance planning
Plan approved maintenance windows, test requirements and post-change verification.
Asset lifecycle coordination
Align deployment, maintenance, renewal and retirement records with technology ownership.
Backup and recovery oversight
Review backup responsibilities and agreed recovery tests with the organization and its hosting providers.
Engagement deliverables
Agree the handover as well as the work.
Deliverables to define
- Scoped estate and dependency inventory
- Infrastructure responsibility and access matrix
- Maintenance calendar and verification checklist
- Monitoring review and capacity action register
Inputs for the assessment
- Asset lists, locations and platform versions
- Current monitoring and backup arrangements
- Approved change windows and access procedures
- Application dependencies and vendor support details
Delivery approach01 02 03 04
Assess. Agree. Validate. Hand over.
Map the estate
Identify infrastructure owners, supported systems and workload dependencies.
Define operations
Agree administration, monitoring and maintenance responsibilities.
Validate the routines
Test scoped runbooks and change procedures in an approved environment.
Review the lifecycle
Review capacity, recurring issues and lifecycle priorities at agreed intervals.
Intended outcomes
A clearer basis for technology operations.
- More accountable infrastructure ownership
- Better organized maintenance activity
- Clearer visibility of capacity and lifecycle needs
- A documented basis for infrastructure support
Supported platforms, permissions, maintenance windows and recovery objectives are agreed before delivery. Recovery oversight does not imply guaranteed recovery or an included backup product.
Common questions
Clarify the engagement before it starts.
Does this cover every asset in our organization?
Only the systems, devices and locations listed in the agreed scope are covered. The assessment establishes this boundary.
Will you replace our infrastructure?
The assessment starts with the existing environment. Changes or replacements are proposed only where required and approved.
Are backup services included?
Backup responsibilities, tooling and recovery tests must be explicitly included in the agreed scope.
Related solutions & services
Connect the service to your wider IT priorities.
Start a conversation
Request a service consultation ↗Scope your Infrastructure Management requirement.
Share the environment, priorities and responsibilities you want to address. We can discuss a relevant assessment and next steps.